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Media: Customer Support goes East


Source: Computer Weekly, 24 April 2003
Submitted by Ann Light

"Unions warn of strikes if offshore deals hit UK jobs", by Nick Huber in Computer Weekly, is a quick round-up of UK companies' plans to move call-centres and the like out of Britain. Most of the moves involve relocating these customer services to India. Given the magnitude of predicted outsourcing, there is growing unease in the UK workforce.

Read the article for an update on plans which impact on how products and services will be supported in the marketplace and from where.

 


External link to another web site Associated Link:
CW: Unions warn of strikes if offshore deals hit UK jobs

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