e-Government Guide hits Racks

The E-Government Bulletin has today released a review of the past, present and future for successful e-government services.

"E-Government Outlook 2003-04: Key steps to successful services" is the first ever comprehensive, independent survey of a year in UK e-government. The 100-page report includes in- depth analysis of the current situation and tips for the future, including advice on the issues that everyone involved in e-government will have to master in the year ahead.

Outline of contents:

Foreword
- by Andrew Pinder, UK e-Envoy

E-Government Outlook 2003-04
- introductory section analysing current state of e-government policy; what ministers and sector leaders are saying; and key predictions for the future.

Review – the e-government year
- A review of the past 12 months in e-government, charting key events and milestones. Includes separate analysis for England, Wales and Northern Ireland; Scotland; Europe; and the wider world; plus a survey of key reports published during the year.

Key issues – steps to successful e-government services

Nine in-depth studies on key issues which include interviews with senior figures; case studies; analysis and predictions. The topics covered are:
- mobile and wireless government
- data sharing and the law
- the EU perspective
- access for all
- open source software
- e-democracy
- e-health
- interactive digital TV
- identity and security

Benchmarks/market data
- Section of statistics and tables from brand new surveys of E-Government Bulletin readers on the most important issues surrounding the development of e-government services.

E-Government Bulletin Index
- Full index to stories from the last 12 months of E-Government Bulletin, by topic.

- Yearbook index and glossary

Contact: Headstar, 68 Middle Street, Brighton, BN1 1AL, for more information, or phone Mel Poluck on 01273 267173.

User Interviews - Analysis Simplified
Source: Webcredible, 6 January 2009
 
You’ve conducted your user interviews, but now you need to make sense of all that information you’ve gathered.

Why Products Fail
Source: ComputerWorld, 5 January 2009
 
Most gadget and software makers don't understand what users want most: control.

How to Design Websites for Mobile Phones
Source: stemkoski.com, 3 January 2009
 
Tips from Ryan Stemkoski's web design blog.

Pioneer of Cyberspace honoured
Source: BBC, 2 January 2009
 
A professor who invented a forerunner of the world wide web has been made a dame in the New Year Honours.

2008 in Review: Developments that rocked the world of User Experience
Source: Catalyst Resources, 1 January 2009
 
A look back at 2008 highlights some of the key developments that rocked the world of user experience.

2008: The Year Online
Source: MIT Technology Review, 31 December 2008
 
The business of social networking, cloud computing, and a flaw in the fabric of the Internet top the most notable stories of 2008.

Shoveling through the Spamalanche
Source: UN, 30 December 2008
 
A ‘Spamalanche’ of 3,000 emails will be waiting in your inbox by the time you get back to work. What can you do besides 'delete all'?

New guidelines boost Web Access
Source: BBC, 29 December 2008
 
The World Wide Web Consortium (W3C) has announced a new standard to make sites more accessible to older and disabled people.

Measuring Emotional Engagement
Source: UN, 27 December 2008
 
New applications of electroencephalography (EEG) provide the means to gather detailed information on a user’s emotional relationship with a brand or service.

UXalliance thrives on Research strengths
Source: UN, 24 December 2008
 
The UXalliance provides clients with access to over 220 user experience professionals and 40 test labs worldwide.