Two Books for Summer Shelves

Two books have jumped out at me so far this year as thought-provoking. Neither is about usability and both will stimulate a better appreciation of the world into which usability fits.

The first is a new classic. "The New Media Reader", edited by Noah Wardrip-Fruin and Nick Montfort, is winning fans from those who glance at its contents list. If you don't know who Theodor H. Nelson is and the significance of "A File Structure for the Complex, the Changing and the Indeterminate"; if you are not familiar with the contributions to computing of Bush, Turing, Wiener and Licklider, then this book is even more essential to you, than for the people who just want the keystones of network history all in one place. I've never seen a book so perfectly compiled to save teachers and students illegal photocopying. (Many texts here are now quite hard to find elsewhere.)

Delightfully, it also deals with the other disciplines that have fed the development of new media: Laurel, and Boal on theatre; Borges and "The Garden of Forking Paths"; Haraway, McLuhan, Turkle, and Winograd and Flores theorising about how people use media; Suchman on situated action; Bolter on writing; etc, etc... It's like a party full of your best old friends.

There is also a website with promising support features for the book, linked below.

The other book is entirely different but just as broad in its disciplinary reach. Harvey Molotch has brought a unifying vision to product design and the many elements that come to together to form stuff. "Where Stuff Comes From: How Toasters, Toilets, Cars, Computers and Many Other Things Come to Be As They Are" (which does not come accompanied by a useful website, but does have good onboard illustrations), provides an overview of factors and detailed specifics in a readable mix.

Talking of a toaster, Molotch comments that: 'It does not just sear bread, but presupposes a pricing mechanism for home amperage, government standards for electric devices, producers and shopkeepers who smell a profit, and people's various sentiments about the safety of electrical current and what a breakfast, nutritionally and socially, ought to be. Any particular toaster also contains the trends in fine and popular art that give it a particular look and texture of operation, including - in many models - a human satisfaction in the sound and sight of the pop-up moment. There are merchandise critics, trade associations, advertising media as well as the prior range of goods within which it must fit - wall outlets for its plugs, bread slicers calibrated to a certain width, and jams that need a crusty base. There is a global system that yields a toaster's raw materials, governments that protect its patents, a labor force to work at the right price, and a dump ready to absorb it in the end.' And that is just the start of an odyssey.

Launching the book last month in London, Molotch (pictured) demonstrated a modified easy-to-clean garlic crusher and described how it came to be made in metal not plastic. He also showed the new stuff - plastic but with moving parts - that had come as a prototype out of a stuff-maker, a tool that interprets a program of an item into the thing itself.

Books, then, that show the future by way of the past...

Associated Link: New Media Reader website

Internet access is 'a fundamental right'
Source: BBC, 12 March 2010
 
Almost four in five people around the world believe that access to the internet is a fundamental right, a poll for the BBC World Service suggests.

The Net generation, Unplugged
Source: The Economist, 11 March 2010
 
Is it really helpful to talk about a new generation of "digital natives" who have grown up with the internet?

Rewriting the Human-Computer interaction Handbook
Source: CIOL, 10 March 2010
 
Indrani Medhi of Microsoft Research India has developed text-free user interfaces (UIs) to allow any illiterate or semi-literate person on first contact with a computer, to proceed with minimal or no assistance.

Lip reading Mobile promises End to noisy phone calls
Source: BBC, 9 March 2010
 
A prototype device shown off at CeBIT could allow people to conduct silent phone conversations.

Games User Researchers band together
Source: UN, 8 March 2010
 
The number of UX professionals in gaming has reached critical mass.

Quince Pro enables privately-held UX Design Libraries
Source: Infragistics, 6 March 2010
 
Infragistics has launched Quince Pro, a private, secure and organized way to collaborate, communicate and cultivate private UX design libraries to ensure consistent user experiences across teams, departments and companies.

Announcing a new issue of the Journal of Usability Studies
Source: UPA, 5 March 2010
 
UPA is happy to announce the publication of the second issue of volume 5, the Journal of Usability Studies.

Impatient versus Bored
Source: Gerry McGovern, 4 March 2010
 
Customers are much more likely to get impatient with your website than they are to be bored with it.

Futures Thinking: Writing Scenarios
Source: Fast Company, 3 March 2010
 
A valuable skill for UX folks (that's 'how to write scenarios', not 'scenarios in which one writes').

How to Conduct a Usability Review
Source: UsefulUsability, 2 March 2010
 
Never hurts to be reminded.