Government issues Usability Guidelines for Public Sector Websites

A framework designed to make government websites easier to use was published late last week by the Douglas Alexander, Minister for the Cabinet Office, following extensive consultation with the public, private and voluntary sectors in 2002.

"Quality Framework for UK Government Website Design" will provide government web managers with specific guidance on how to maximise website usability, says the Cabinet Office.

Alexander, at launch, said: 'The government is committed to putting the citizen at the heart of e-government. Online government services should be intuitive, reliable, trustworthy and accessible. By ensuring that government websites are designed around the user we will drive up the numbers of people using key services.'

The Framework supports the existing "Guidelines for UK Government Websites", which provides best-practice advice for UK Government website managers.

Associated Link: Quality Framework for UK Government Website Design

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