The Knexus Community tackles Usability

Knexus Community has invited Marty Carroll from The Usability Company to provide insights using real-life corporate case studies to demonstrate how companies have obtained a significant improvement in business and web traffic as the result of usability.

The organisers say that following questions, the visiting expert will be asked to leave the room and participating members will have the opportunity to engage in a roundtable discussion on usability, sharing experience and ideas, plus harnessing the collective wisdom of the member companies to identify solutions to key highlighted issues.

Particular areas of focus for the session include: User centred-design; ROI; Customer Experience & Usability Testing

This usability collaborative session is part of Knexus Community’s session calendar. The community addresses approximately 18 different strategic business issues each year. Subjects are chosen according to member demand and cover major customer, enterprise and partner related e-issues. Attendance is for corporate employees only, who must be members (fees are only discussed once a candidate has successfully been offered membership) and indeed all Knexus members are senior managers from blue chip companies (predominantly FTSE100 and Global 1000, across industries) with responsibilities for electronic/digital initiatives. Membership is not available to SMEs, vendors or consultancies.

It is heartening that such a group has chosen usability as one of its key issues this year.

User Interviews - Analysis Simplified
Source: Webcredible, 6 January 2009
 
You’ve conducted your user interviews, but now you need to make sense of all that information you’ve gathered.

Why Products Fail
Source: ComputerWorld, 5 January 2009
 
Most gadget and software makers don't understand what users want most: control.

How to Design Websites for Mobile Phones
Source: stemkoski.com, 3 January 2009
 
Tips from Ryan Stemkoski's web design blog.

Pioneer of Cyberspace honoured
Source: BBC, 2 January 2009
 
A professor who invented a forerunner of the world wide web has been made a dame in the New Year Honours.

2008 in Review: Developments that rocked the world of User Experience
Source: Catalyst Resources, 1 January 2009
 
A look back at 2008 highlights some of the key developments that rocked the world of user experience.

2008: The Year Online
Source: MIT Technology Review, 31 December 2008
 
The business of social networking, cloud computing, and a flaw in the fabric of the Internet top the most notable stories of 2008.

Shoveling through the Spamalanche
Source: UN, 30 December 2008
 
A ‘Spamalanche’ of 3,000 emails will be waiting in your inbox by the time you get back to work. What can you do besides 'delete all'?

New guidelines boost Web Access
Source: BBC, 29 December 2008
 
The World Wide Web Consortium (W3C) has announced a new standard to make sites more accessible to older and disabled people.

Measuring Emotional Engagement
Source: UN, 27 December 2008
 
New applications of electroencephalography (EEG) provide the means to gather detailed information on a user’s emotional relationship with a brand or service.

UXalliance thrives on Research strengths
Source: UN, 24 December 2008
 
The UXalliance provides clients with access to over 220 user experience professionals and 40 test labs worldwide.