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Bill Gates' email rant at the Usability Team


Source: Crunch Gear, 1 July 2008
Submitted by Joanna Bawa

The Seattle P-I has tracked down an old e-mail from 2003 that Bill Gates sent out to members of the Windows Usability team. The pages-long e-mail message chronicles Gates’ attempt to download Windows Movie Maker. Here are some especially tantalizing tidbits, with the full e-mail message to be found after the jump.

“I tried scoping to Media stuff. Still no moviemaker. I typed in movie. Nothing. I typed in movie maker. Nothing.

So I gave up and sent mail to Amir saying - where is this Moviemaker download? Does it exist?

So they told me that using the download page to download something was not something they anticipated…

…I thought for sure now I would see a button to just go do the download.

In fact it is more like a puzzle that you get to solve. It told me to go to Windows Update and do a bunch of incantations.

This struck me as completely odd. Why should I have to go somewhere else and do a scan to download moviemaker?…

…Then it told me to reboot my machine. Why should I do that? I reboot every night — why should I reboot at that time?

So I did the reboot because it INSISTED on it. Of course that meant completely getting rid of all my Outlook state…”


Click through for the entire email.

 


External link to another web site Associated Link:
Gates sends angry e-mail, sounds just like a customer


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