User Experience Manager - Dusseldorf, Germany

Working in the User Experience department at Vodafone Global Marketing, as a User Experience (UE) Manager with the team in Düsseldorf, you will help define the User Experience of mobile phones, mobile internet applications, Web and PC based services and applications for our customers.

You will be the UE interface for handset manufacturers, platform vendors and internet players to deliver a best-in-class user experience, making this a key role within team. As you would expect from one of the world’s leading mobile communications companies, there are some fantastic career progression opportunities in the business, coupled with a competitive salary and excellent benefits.

ABOUT VODAFONE
With more than 240 million customers in 61 countries, there has never been a more exciting time to join Vodafone – one of the world’s leading mobile communications companies. As part of our ‘Passion for People’ Vodafone is committed to attracting and developing the very best talent for our business and we are seeking a candidate for a role in our Global organisation. The role of User Experience (UE) Manager will be a key position within the User Experience Team.

UE MANAGER MAIN RESPONSIBLITIES
• Working with stakeholders in a broad range of areas (Telephony, Web, Music, Mobile Messaging, Mobile TV) to define the User Experience for mobile phones, rich mobile phone applications, mobile portal, websites and PC applications
• Evaluating UI concepts, assessing design alternatives and recommending optimal UE solutions
• Evaluating the performance of conceptual designs based on Group UE KPIs
• Leading the UI implementation of Vodafone and partner services
• Liaising with the Senior Visual Designer and the Global Brand department to ensure delivery of terminal and platform UI according to brand and visual guidelines
• Working closely with the global terminals, Marketing and Technology teams to guide them through User Experience design for their projects

UE MANAGER SKILLS AND QUALIFICATIONS WILL IDEALLY INCLUDE
• University degree (or equivalent) in a discipline relevant to user interface design and usability (eg Human-Computer Interaction, Design Management, Product Design)
• Technology: sufficient understanding to allow an undaunted and informed assessment of the impact on User Experience design
• Proven experience in a commercial product or service development environment
• Experience in applying human-centred design techniques (especially obtaining and acting on customer feedback and research) and designing user interfaces
• A demonstrable track record of strong and consistent user focus, unfailingly putting the user and their needs ahead of features and technology
• Superb ideation skills, with a proven ability to drive effective delivery in cross-functional projects in a fast-moving, high-technology environment working with both internal and external resources
• English language skills to business level
• Experience in mobile telecoms or related businesses (in particular terminal manufacturers or platform vendors) a plus

WHAT WE WILL BE LOOKING FOR IN YOU
Ideally, you will have excellent communication and presentation skills, with an awareness of the organisational and cultural factors in working across an international group gained by experience. With a positive attitude in the face of challenges, you can motivate you and your team to succeed.

Associated Link: Further information and application procedure

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