Now you can See your Voicemail

Speech Design, the leading European provider of value-added solutions to wireline and wireless network operators, has successfully implemented Germany’s first Visual Voice Mail service in cooperation with Vodafone. In addition, the innovative “Call Completion Suite” also boosts the number of successful connections by providing intelligent notifications of all failed call attempts to both callers and the called parties. Vodafone Germany is one of the largest mobile network operators in Germany and Europe, currently serving over 34 Million subscribers.

Visual Voice Mail is rapidly gaining recognition as the future standard for delivering voice messages to mobile users. Traditional voice mail systems require the users to call a central number and retrieve voice messages sequentially by pressing buttons in response to spoken instructions. Visual Voice Mail totally eliminates this cumbersome procedure by “pushing” the messages directly to the customer’s mobile handset. The message list is presented in an “e-mail-like” inbox with the callers´ names and numbers, for easy playback at the user’s convenience.

Unlike more restricted proprietary approaches to Visual Voice Mail, the Speech Design implementation utilises the standard MMS protocol for message delivery, making it compatible with almost all current handset models. “Innovation is crucial for Vodafone as a leading mobile operator, and the Vodafone Visual Mailbox is a genuine revolution in the German market. Dialling into the mailbox and sequential message retrieval is a thing of the past – now subscribers receive their voice messages conveniently via MMS for instant playback, storing, forwarding, and other intuitive one-click options.” Jan Martens, CEO, Speech Design Carrier Systems, describes the service, which has already received industry acclaim for its levels of innovation and usability

Associated Link: Speech Design

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