Do Users really love Laptops?

By Charlene O'Hanlon


It turns out that laptop users aren’t as satisfied a computing bunch as previously thought, and solution providers may find a new market opportunity in making them happy.

According to the results of a survey, “Track the Yack,” released today by the Forum to Advance the Mobile Experience (FAME), laptop users are suffering from a plethora of problems related to both hardware and software. Although none of the issues would force the users to abandon the freedom of being able to work on the go, solution providers may find a few extra dollars in helping enrich the laptop-user experience.

The survey found laptop users have five major complaints with their laptops:

1. Weight /too heavy
2. Short battery life
3. Poor wireless connections
4. Unexplained crashes
5. Repairs are too expensive

Associated Link: More: Do Users Really Love Laptops? Survey Says Maybe Not

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