Senior User Experience Analyst - London

Senior User Experience Analyst (London, West-End)

Totaljobs Group is looking for a senior user experience analyst to join the in-house team on a permanent basis.

This role will be instrumental in helping to shape and deliver the jobseeker, recruiter and employee experience for new products and services, across all our job boards. Whilst the role will be very ‘hands-on’, you will act as team leader for 2 other user experience analysts. You will also be expected to work with others in the UE team to promote and establish best practice, define effective working methods and be clearly recognised as an expert in your field.

You will focus both on delivery, working within an ‘agile’ framework, and on new product development, working closely with a variety of stakeholders and cross-functional teams. You will also be asked to support all the activities performed by the User Experience Team (including research and measurement).

You will have an appropriate level of experience of working for one or more well-known, online brands, whether in permanent or consulting roles. You will be able to demonstrate a good knowledge of e-commerce, product and website development. You will ideally be skilled and practiced in a wide range of user experience techniques, tools and methods. Additional experience in concept / new product development would be a plus.

You will understand the importance of taking a 360º view of the experience, be able to think broadly about the end-to-end journey and have a pragmatic approach to your work. You will need to be able to work on your own as well as be part of a team. You must be flexible, highly motivated and have excellent communication skills, as well as demonstrate a clear passion for great experiences.

Excellent salary plus bonus and benefits.

Key accountabilities/responsibilities:
* Team leader
* Act as subject matter expert
* Provide detailed user experience input as part of agile design and delivery
* Help shape new product experiences based on user needs and expectations
* Support usability testing, user research activity and analysis of behavioural & insight data

Key skills/experience required:
* Relevant university qualification
* Strong online, e-commerce experience
* Expertise in user needs, storyboarding, information architecture, expert reviews and usability testing
* Working with cross-functional teams
* Working in agile (preferred but not essential)
* Team leading (preferred but not essential)
* Strong communication and presentation skills

The Company
Totaljobs Group started in 1999 with the launch of Totaljobs.com. Nine years later the Group is now the largest and fastest growing online recruitment business in the UK, and a Top 10 player in its sector worldwide. Totaljobs Group comprises 7 job sites, which between them carry over 300,000 jobs, and attract over 3.3 million jobseekers every month who generate around 2 million applications. These recruitment websites are CareerStructure.com, Caterer.com, Catererglobal.com, CWJobs.co.uk, Retailchoice.com, Salestarget.co.uk, and Totaljobs.com

Totaljobs Group Ltd is owned by Reed Elsevier Group plc, a FTSE 100 company employing 35,000 people globally, and one of the world's largest publishing and information companies. The company is listed in the 2009 Top 50 UK Employers by the Great Place to Work Institute – which is published annually in the Financial Times Best Workplaces Special Report. Based upon the major findings of 20 years of research – the award goes to companies where there is a high level of trust between managers and employees, where employees have pride in what they do, and where they enjoy the people they work with.

TJG General Benefits Package
* 29 Days Holiday
* Group Pension Scheme
* Paid Charity Days – 2 days per year
* Save As You Earn Share Scheme (SAYE)
* Competitive Salaries

Please ensure your eligibility to work in the UK before applying.

TO APPLY FOR THIS ROLE, PLEASE EMAIL REBECCA WEST AT TJGJOBS@RBI.JOBS

UX Designer - London
Deadline: 15 March 2010
 
My client is a global corporate, finance and legal company which is looking for a mid level user experience designer.

Technical & Research Assistant (Eye Tracker) - Bournemouth, UK
Deadline: 18 March 2010
 
This role is a 12-month fixed term to support a project on ‘An Eye Tracker Consultancy Service for HCI and User Experience Evaluation'.

User Experience Senior Architect - Reading, UK, with travel
Deadline: 19 March 2010
 
Leading Global BPM Software vendor is looking for a senior User Experience Architect to join the team on a permanent basis.

Customer Experience Internship - London
Deadline: 25 March 2010
 
We are offering a full-time internship at our office in London, giving someone the chance to work on usability projects including testing, training and research, user recruitment, wireframing and more!

UE Specialists - Newbury, UK
Deadline: 26 March 2010
 
As a UE Specialist at Vodafone, you have the opportunity to show your work to the World!

Freelance UCD consultants - London
Deadline: 30 March 2010
 
A well-respected user experience consultancy is looking for experienced UCD researchers to work with us on a freelance basis.

Web UI Developer - Cambridge, UK
Deadline: 31 March 2010
 
Red Gate Software is looking for an experienced Web UI Developer to help us build world-class websites and web applications.

Interaction Designer - London
Deadline: 31 March 2010
 
We are looking for a Senior Interaction Designer to join one of our User Experience Consultancies in Central London.

Experienced Turkish-speaking UX/UCD Consultant - Istanbul and UK
Deadline: 31 March 2010
 
Bunnyfoot is on the lookout for a freelance, Turkish speaking, experienced UX/UCD consultant for a forthcoming project in Istanbul (possibly leading to a permanent position).

Senior UX consultant - London
Deadline: 31 March 2010
 
We are looking for a Senior User Experience Consultant to join one of our dedicated User Experience Agencies, based in Central London.